Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse will be shipped by ePacket or EMS, USPS depending on the weight and size of the product.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe, UK, |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us inmediatily. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of dogsharness (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@dogsharness.com
Can I cancel my order?
You can change or cancel your order YES Please contact us at support@dogsharness.com
I write a review after testing the goods. The decision to buy a similar train for the dog came not spontaneously: I tried everything, from training to Halty. The last life simplified, but created discomfort to the dog during walks. To the train the dog was used quickly, the effect of the obedient dog was really. Exactly one day. Then he realized what it was and what it was eating with, and he stopped being a good boy. Nevertheless, about the undeniable advantages: 1) The Slap works on an analog with Halty, not delivering such a strong discomfort; 2) with a powerful jerk, the dog is not injured; 3) correction harness does not solve the problem with the stretched leash, and still reduces the desire of the dog to drag you; 4) strong Fastex fasteners, Well stitched straps, no protruding threads. In the minuses-slippery material. The chest of my dog is narrow, the length of the straps should be adjusted. Constantly. Because during the movements, all adjustment moves back in a matter of seconds. I had to sew each belt manually so that the harness did not hang on the dog.
genial!!!!
Good product, very good price, excellent transaction!
As always, perfect. The M For a setter of 24 k, going well
For Akito a little more than a year L is too big, but not scary, TK ordered for growth. Suitable for receiver
Small is perfect fit for a smooth fox terrier! Good product! Thank you!
Drove the parcel for a long time, but was tracked, somewhere in China just lay down .. On the shepherd in 27 kg came the size L. The first sensations while good, the belts and rings are strong. Adjust, walk and add feedback.
man, i love it
This store is the perfect answer to where to find online
just what i was needing. glad i stumbled upon
Buying from this store has exceeded all my expectations. Thanks for no pull dog harness!
Arrived in less than 20 days and great quality!!!
C is a revolution! I do sense plus my baby earth New 7 month shoot and I do sense more weight on the leaves! C is just awesome and I do regret aucunement my purchase! Value price perfect zipper shipping received under 10 day thank you Seller + + + + +
All is OK. dog harness with front clip arrived in good condition.
I loooove it!! It has some small problems but it's still perfectly fine! Thank you so much for such great no pull dog harness!!
super quality! thanks for front clip dog harness!
dog harness with front clip as described. Nothing is missing.
no pull dog harness arrived within 2 weeks on perfect condition. Great store. Highly recommend!
Thankfully, this store offers best dog harness with front clip so far